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Simple to
Use... Easy to Understand... Affordable
Power...
DEBT$NET™ is all
of this and more . . . it is today's generation of incredible
collection agency software from The Computer Manager, Inc. DEBT$NET™ offers all the features, flexibility, and
sophistication of mainframe packages at affordable prices. Just some
of the features that DEBT$NET™ offers: |
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Full Trust
Accounting
DEBT$NET™ maintains an up-to-date trust account.
It handles debtors payments, adjustments, NSF reversals, clients
payments, set-up fees, trust account adjustments, direct payments,
forward commissions, and direct payment invoices. You can even place
a hold on a debtor payment you suspect won't clear the bank so you
don't pay your client prematurely.
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Client Statements
DEBT$NET™ is flexible in the production of
statements and the handling of your clients' accounts. You can close
the billing period and produce statements as often as you require.
You can bill your clients as Net Remit or Gross Remit and control
whether client balances carry forward or deduct balances from
current collections. You can immediately invoice your clients for
direct payments. You can easily adjust client accounts for payments
received, corrections to invoices, or trust account
transactions.
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Automated Dunning
Notices
DEBT$NET™ lets you create more than twelve hundred
notices of your own design. The content of a notice is totally free
form, letting you set up any kind of notice you need and easily pull
information from the DEBT$NET™ files into your notice.
Besides the standard notice variables, you can calculate data and
create your own variables, you can chain notices into a series and
have multiple dunning notice series as well. Design one dunning
series to accommodate medical collections and another for commercial
or retail collections. As accounts are processed through the dunning
series, you can automatically turn them over to a collector for a
call. The dunning series can update the status, priority, or
collector assigned to the account. They can interrupt the
notification sequence, restart it, or redirect it at their
discretion. Collectors can even print quick notices without
interrupting the processing of the dunning series.
DEBT$NET™ can also export notices to outsource
companies.
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Collector Contact
Screens
We have
optimized the collector contact screens for quick and efficient
debtor contact. Collectors can contact debtors, set up payment
plans, take incoming calls, help other collectors, and schedule
follow on actions. We have provided options to work a list of
scheduled calls for today or a list of all the accounts assigned to
them. The collector can work campaigns by ordering the list by
balance, status, date last worked, client, or priority. The contact
screens provide instant access to information on the debtor,
multiple accounts, payments, payment plans, contact notes, post
dated checks, notice history, etc. The contact notes are unlimited
in size. The contact deferral feature automatically reminds
collectors when it is time for a same day call back at a specific
time.
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Payment Plan
Processing
Payment plans
are easily set up with DEBT$NET™'s promise system.
DEBT$NET™ manages the plan and can automatically issue a
delinquency letter or schedule a collector call if a payment is
late. Collectors no longer have to keep tabs on their payment
plans. They only have to handle the delinquencies.
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Payment Receipt
Processing
Receive and
account for debtor payments quickly and efficiently.
DEBT$NET™'s payment transaction processing is designed to
minimize data entry requirements and record accurately against
affected accounts. Use default settings to apply payments received
against balances owed or manually apply payments as you wish. Track
payment methods including cash, check, credit card, or electronic
funds transfer. Record direct payments to clients and
DEBT$NET™ will update client statements
appropriately.
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User Definable
Screens
DEBT$NET™ lets you create your own user-definable
screens. These screens let you easily handle the special tracking
requirements of your agency. You can also add new fields to the
standard debtor and account screens.
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Auto Dialing
The collector
work screens have the DEBT$NET™ power dialer feature
built in. The collector can point and click and have their computer
dial any of the debtor phone numbers.
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Password and Menu Level
Security
DEBT$NET™ lets you control user access to
sensitive business information. DEBT$NET™ is not only
password protected, but allows you to specify who can access each
menu of the program. Collectors can be kept from financial and
client screens, and even limited from updating some fields of debtor
information such as name and social security number.
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Check Printing
DEBT$NET™ lets you layout and print client
remittance checks on dot matrix and laser printers to accommodate
your style of checks.
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Client Reporting
DEBT$NET™ provides numerous reports to support the
management of your clients. These include: Client Activity and
Status Reports, Client Acknowledgments, Twelve Month Recovery
Report, Client Cancel and Return Report, and Trust Account
Summary.
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Collector Productivity
Tracking
DEBT$NET™ helps you monitor collector productivity
and performance. It tracks commissions, collector activity, and
contact frequency as well as the number of accounts collected,
amount collected month-to-date and year-to-date activity.
DEBT$NET™ also has a "Collector Monitor" Extended Service
Option which lets you closely supervise the daily operations of your
collectors.
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Definable Client
Commission Structures
DEBT$NET™ lets you create variable rate commission
formulas to match how you do business with each of your clients. You
can base your formulas on the account age, amount assigned, average
monthly client volume, flat fee, or payments received.
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Unlimited Contact
Notes
DEBT$NET™ provides unlimited contact notes.
Collectors are allowed to add new notes, but not modify old entries.
The administrative staff has unrestricted access to all contact
notes. Stamping date, time, and the initials of the collector into
the notes provides an audit trail when updating critical data such
as status of the account and entering contact
notes.
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Debtor/Account
Handling
DEBT$NET™ allows comprehensive tracking of
debtors, multiple accounts per debtor, interest, check return fee,
agency fees, legal fees, contact dates, and much more. We provide
debtor and account handling through the base working screen - a
central work area that provides point and click access to all the
information required to process an account from assignment to 'paid
in full'.
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Credit Bureau
Reporting
DEBT$NET™ helps you in reporting to the credit
bureaus either on paper or electronically, and allows you to receive
and capture skip tracing information. You have complete control over
reporting accounts on and off the bureau. You can also report
business accounts, spouses, and co-makers to the credit
bureau.
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Marketing Contact
Management
DEBT$NET™ provides the contact management support
your sales staff requires to maintain contact with potential
clients. Schedule contact meetings and send contact letters from the
notice system. When potential business contacts become active
clients, DEBT$NET™ allows all the information on the
client to be exported from the marketing file to the client
file.
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Extended Debtor
Search
DEBT$NET™'s extended search tool will save you
time trying to locate debtors and accounts in your system when only
partial information is provided. The extended search solves the
problem of how to apply a payment to a debtor when the name on the
check doesn't match a debtor in your system. Search by name,
phone number, client information, account information, or other
fields. DEBT$NET™ will display all records which match
the information you have provided, letting you make the final
selection.
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State and Agency
Contact Restrictions
State and
agency restrictions let system users know about legal issues or when
special account handling is required. Restrictions can stop mailings
to the debtor and provide on-screen warnings and instructions to
collectors. Use state restrictions for issues such as licensing in a
State. Create agency restrictions to manage special handling
cases.
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Debtor Statements and
Payment Coupons
Prepare and
send debtor statements and payment coupon books to remind debtors of
payment obligations. Debtor statements are a unique notice type
showing debtor balances owed on their account(s). Debtor statements
can be produced monthly or as required, independent of notice
processing or other scheduled actions. Payment coupon books can be
created by collectors when payment plans are set up.
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Post Dated Check
Processing
Capture Post
Dated Check information and let DEBT$NET™ keep track of
payment processing. DEBT$NET™ allows you to design and
send pre-deposit notices, review post dated checks on file, and
automatically deposit them at the scheduled time.
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System
Administration and Utility Functions
Manage system
security, your own business process steps, and collector activity
through DEBT$NET™'s many system administrative and
utility menu options. Protect your business data by setting up
passwords, limiting access, and creating restrictions. Define agency
operations through creation of status codes, automating the type and
sequence of notice actions, and defining your own screens and fields
to capture special data required by your agency. Support business
relationships by setting up client-specific controls, defining
commission codes, and customizing messages on acknowledgments and
statements. Monitor individual collector productivity, review
projected activity, and balance collectors' workloads.
DEBT$NET™ lets you be in control.
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