Debt$Net
6.9 What's New
What's New 08/15/11
Some Account Dispute settings not set in Credit Bureau report file for Update Only files.
What's New 07/21/11
There is no warning if entering a payment for an account with the CB Disputed flag set.
There is no warning for unreasonable period ending dates.
Debtor Info report from the Base Working Screen ignores the default printer selection.
What's New 07/07/11
Setting the Credit Bureau Waiting Period longer than the report frequency may cause accounts to be missed.
The Transaction Posting Report may print anyway when Quit is selected .
What's New 06/20/11
Combine is allowed when unposted transactions on file.
In Notice Printing the Payments List should not list Balance Adjustments for Notices that are not set to Include All.
In Cancel Checks, the form starts with the paid filter on, but the Filter Button is not lit.
The Print all Cleared Checks form should not be blank, but should list the last un-cleared check.
Payments posted for In-Active clients do not not clear the In-Active flag.
Move to History does not check for unposted transactions.
Sales Management Notice Printing has no default process and will error out if no process is checked.
What's New 03/23/11
Added a warning for an existing CB reporting file.
ECOA Codes 4 and 6 are obsolete.
When printing notices set to Include All and not Update All an account other than the driving account may be updated
The Debtor Info Report accessable on the Base Working Screen only includes 1 Judgment.
What's New 02/18/11
For Credit Bureau Reporting, an option for a Client specific waiting period has been added. It is set on the Reporting tab of the Client Screen, next to the default CB Account Type.
What's New 02/17/11
If using account note history, History Notes button not available in Account Screen
What's New 12/23/10
ESO Button Bar on the Base Working Screen can be closed by placing rhe mouse pointer over the button bar label.
Credit Card ESO now encrypts the credit card number in the data file.
Added 3 CB CCI codes. V,1A,and 2A
On the PostDated Check entry screen not all PayTypes are available.
Subtotals and Totals on Client Activity Reports are doubled (12/2010 EXE's only).
What's New 12/08/10
Sales Tax on invoiced payments add into balance due incorrectly.
Client Activity Report page breaks may cause loss of data.
What's New 11/05/10
Status Report does not include Legal Fees when Legal ESO installed and client pre-pays legal.
Credit Card number not masked per PCI requirements.
What's New 10/05/10
Sales tax for invoiced payments do not display correctly on statments.
ESO's
The Internet Dialer does not include the debtor first name if the debtor name includes a suffix (Jr, Sr) for Global Connect.
What's New 09/03/10
PostDated Check process may error aith "Variable TRXREM not found"
ESO's
The Judgment Report does not check the Account History for accounts, and has no indicator for invalid account numbers.
The UB04 PPS_CODE field shoud be expanded to 4 characters to comply with NYS law.
What's New 06/09/10
The notice variables for account lists are left justified, rather than following the margin setting.
What's New 05/27/10
Timezone warning on the Base Working Screen for Nevada in incorrect. 9:00 AM restriction only applies to Dialers.
What's New 05/24/10
When using extended search, returning to the search screen is returning
the pointer to the first record in the list vs. the last record
selected.
ESO's
For the Credit Card ESO assurance that no CVV2 data will be stored
The Post Dated Check system allows credit card postdates past the expiration date of the credit card.
What's New 05/05/10
The Total Amount printed with the Client List variable is the total of all accounts.
Payment Receipts include accounts in hold status, and total does not reflect all unposted transactions.
Collector Reasignment allows Finish without entering a Distribution Group Name.
Collector Distribution Groups allow saving with no Group Name, or with a duplicate name.
What's New 04/14/10
If Postdated Checks distribute across multiple transactions, all transactions will have the commission of the first account.
Will not reprint prior period statements for master clients by statement code.
Account List by Selected Criteria displays both a commission rate, and a commission code.
Payment Receipts do not show negative balances, nor do they show total balance if multiple accounts.
ACH Account Type should default to 'C' for checking.
If a master client number is entered during Client Add, a warning message appears and you cannot save the client.
ESO's
The collection Advantage ESO does not update the Sort Priority when requested.
What's New 03/17/10
The transaction summary screen report does not list the attorney fees for the detail lines.
Statements print when the only payments are all applied to attorney fees.
Reversal of transactions on accounts with 'P' type commission codes may not update Activity Report earnings correctly.
What's New 02/11/10
When re-printing invoices from a prior period, the client information will not print if the account is in history.
On the Salesman Detail report, the transaction header only prints on the first page.
ESO's
A user can leave the account type blank when setting up an ACH transaction or Post Date.
What's New 01/05/10
Feature Not Available error in Credit Bureau DownLoad.
What's New 12/23/09
When adding PostDated credit cards, if the quit button is hit on the
Credit Card form and the first postdated check on file is a Phone
Check or Credit Card, that record is duplicated in the postdated
check file.
Process Post Dated Checks should not adjust the transaction amount on distributed transactions for Pay Type of "Check".
The mini-miranda on the payment booklet is missing from the title page, and not complete on the coupons.
ESO's
For the WebAccess upload definition, the handling of incoming notes has been improved.
What's New 10/01/09
Emailing of some client reports may error out with a "Variable E_MAIL is not found" message.
Printing of notices from Quick Notice may error out if anAccount List
variable is on the notice and the account numbers are 8 characters.
What's New 09/16/09
For Debtor Pays Tax, Transaction Reconciliation my show negative values for legal fees.
In Credit Bureau Reporting, if reporting Updates Only, CB Deletes by status and/or ECOA Code, may be missed.
The Scroll List form can be closed incorrectly with the X, thus causing an error when Next or Previous buttons are hit.
Additional Charges, Client Charge Trust Adjustments do not have a transaction date.
In Client Statements, a blank statement will print even if all transactions have been excluded,
In Client Statements, a blank detail line prints for excluded reversals under certain circumstances.
In the Mass Account Change form, the "change the following" tab should be refreshed by the Finish button.
ESO's
In the Email ESO added the ability to send blind copies for both Notices (E_BCC) , and client reports.
In the Email ESO and client reporting, From address defaults to the email address of the agency client record.
The Legal Trust Report may print without listing the debtor name.
What's New 07/13/09
Modified Sales Tax reporting to report by transaction if Debt$Net set to debtor pays tax.
If Debt$Net is set to PIF accounts when the all the client funds have
been collected, and the PIF status is set to cancel, the account will
not be canceled.
ESO's
Added a bank account type of 'B' for business for use with the ACH process for selected vendors.
Debtor updates resulting from Client Upload are not logged into the Audit Log.
What's New 06/10/09
Set Status Reports to skip clients with no email address if the print destination is email.
Correction to Credit Bureau Reporting of combines when the debtor and account number key size changes.
What's New 05/28/09
Added support for the ACA Top Market Recovery Percentage by Age report.
Added a Check Date combobox for selecting dates for the Trust Check Register.
What's New 05/11/09
There are justification issues on some forms.
What's New 04/30/09
When printing statements to a CSV file, not all transaction types are included. Also file destination is requested twice.
When editing a postdated ACH transaction, the Save button does not close the edit screen.
For systems with 8 character key fields, notices with ACCOUNT LIST variables error out.
Posting of an adjustment leaves the account record locked.
When selecting Print from the Report View screen, the report is sent to
the default printer vs. displaying the printer selection screen.
If the ESO Document Selection Form is closed using the 'X' vs. the Quit button, an error occurs.
What's New 04/08/09
Extended search does not find matches when searching by account number
and the account number entered contains an alpha character.
The Audit Log report does not report changes for records whose key field contains an alpha character.
If adding PostDated checks from PostDated Check Maintenance, you can
not enter an account number which contains an alpha character.
What's New 03/30/09
If printing the Call List vs. using On-Screen Call List, you are not asked for the print destination as in previous versions.
When purging from the Audit Log, there is no indication of how many records were purged.
For transactions with Float commission calculations that do not include principal, the earnings calculation may be wrong.
If a trust check run includes manual checks, and the Checks Printed OK
message is answered with no, the manual checks will be printed in the
next check run.
The Activity Screen of the Call List may not reflect the actual account
status, but the status when the account was added to the call list.
The Quick Edit screen forces the phone extensions to be numeric while the Debtor screen does not.
ESO's
When adding PostDates from the Base Working Screen, If the paytype is a
credit card and Quit is hit on the Credit Card screen, the check is
added anyway.
What's New 02/25/09
When adding questions in the Navigator, the collector number is not justified unless Tab or Return is hit.
While in Account Inquire/Change, you are allowed to select a commission code that is valid for add mode only.
Transactions that result from PostDated Checks may display the distribution incorrectly for certain commission code types.
ESO's
Added support for eBureau's eLink service.
"Variable _LCOMMENT not found" error may occur when printing statements
that include transactions with client or agency recovered legal costs.
What's New 12/31/08
In Transaction Add, the Account Selection list balance column does not
include sales tax when Debt$Net is set for debtor pays tax.
ESO's
In the ACH Process, the combine process may error out.
In the Judgment ESO, if an account that is part of the judgment is
moved to history, it will be removed from the list of accounts if the
judgment is later modified.
The Judgment selection screen amount does not include all amounts, only the principal.
The Judgment selection screen does not list the current judgment amount.
If the Add button is hit on the Judgment selection screen, then Quit is
hit on the Judgment screen, either a blank record is displayed, or a
duplicate of an existing record is displayed.
What's New 12/24/08
Added a Master Check Reconciliation report that prints after Trust
Checks. A separate sheet will be printed for each check that lists all
the included clients.
On Trust Checks the master client number is printed even if master check is not selected.
Use of the Quick Edit button on the Base Working Screen does not set the date last worked.
In PostDated Check processing, the Attorney Fee field is not included in the account total calculation.
Error in Balance Due calculation for paytype 4 clients.
Error reported when printing Statement Previews, "File must be opened exclusively"
Added warnings for potential file size error.
Transactions from PostDates with a 'P' commission type calculate incorrectly.
ESO's
When adding PhoneChecks from the Transaction Add form the check number
is not saved in the transaction, and the transaction number is not
saved in the check.
What's New 11/20/08
In Mass Account Change criteria fields may display data when they
should actually be cleared. The Selection button indicates no criteria
and continuing on selects all accounts.
What's New 11/04/08
While adding transactions and PostDated checks for ACH and PhoneCheck,
if the Quit button is hit when filling out the bank info, the
transaction/postdate is added anyway.
ESO's
Adding Credit Card transactions to debtors with an alpha debtor number error out.
What's New 10/23/08
A transaction for an account with 100% commission and no principal will
display negative .01 commission on the Collector Activity Report.
If printing Acknowledgements to a file, the amount does not print if client is set to show client reference number.
Float Type Commission Codes may calculate commission incorrectly when converting PostDated Checks.
When printing Master Checks, the check register does not indicate the
client number/name for the master check. Also, the client number is
printed on the check vs. the master client number.
When printing Master Client Statements, if the last client of the group
has a prior period receivable with no transactions, the master client
summary does not print.
Added a process to "Recall" forwarded accounts.
Added "To Input Date" and "Distribution Method" to the Post Dated Check
Report. Also provided pay type "CreditCard" to include all credit cards.
ESO's
The Credit Card Deposit Report does not include "AMExpress" pay types.
What's New 08/20/08
Sales Tax Report displaying incorrect amounts.
8/13 patch disabled the Double-Click and Return features of the Transaction Add Account Selection form.
In Maintain Menu Access Levels some Submenu selections display no options and Quit is necessary to continue.
ESO's
The Credit Card ESO ignores the Tax Exempt flag under certain conditions.
What's New 08/13/08
Added Client Number and earnings to the Sales Tax Report.
When printing Debtor Statements for debtors with multiple accounts a
Hold status on the first account may prevent the notice from printing.
The Acknowledgement Report may drop characters if the full 26 characters are used, and included are uppercase alpha characters.
Tab order for account selection while adding transactions should go to the selection grid vs. the button bar.
When entering PostDates for ACH and Credit Cards the check number field
should default to ACH or CC rather than force a check number.
If a notice contains a picture or graphic and a comaker page, notice printing will hang if there is more than 1 comaker.
In Salesman Maintenance, Save or Quit on the Salesman screen returns to the menu vs. the selection screen.
The Account Forwarding module should force a replacement status that is different than the selection status.
If using a transaction adjustment to change the collector on a posted
transaction, and the account has been reassigned since the transaction
was posted, the wrong collector activity will be updated.
In the Account Screen, if the Notes Button is hit after updating fields
on the screen, those changes are not logged into the audit log.
On the Batch Status Report the 'Accounts Included' displays with two decimal digits.
QuickChange button on Base Working Screen should be disabled if selected debtor has no accounts.
QuickEdit screen Change Button should be disabled if selected debtor has no accounts.
QuickEdit button on Base Working Screen should be disabled in the Sales Management system.
ESO's
For the CreditCard ESO the approval code is now displayed on the Payments Screen accessed from the Base Working Screen.
What's New 07/01/08
ESO's
In the CPE ESO, added the ability to change account status for deceased and bankrupt.
With the CreditCard ESO, Payment Spread processed a card for each transaction vs. one card for all transactions.
What's New 06/17/08
Added ability to search by last 4 digits of SSN on the debtor selection form.
End of Day Call List report not listing work time for accounts not "Finished".
Entry of BirthDates with 2 digit years selects the century based on
Windows standard. Changed to set century based of date relative to
today.
PostDated Check system will continue to create transactions, even if all debts are paid in full.
In the Scroll List Activity Screen, if the last account for a collector
is canceled, the stats will include an account from the next collector.
Balance Adjustments to Original Balance show as Forward Commission on Reconciliation Screen.
Sort Priority changes from the Quick Update button are not reflected in the Call List.
Deleted PostDated Checks are not logged to the Deletion Log.
Verify interest is up to date prior to Account Forwarding.
The printer selection in Invoice Printing indicates Debtor Invoices vs. Invoices for Direct Payments.
Right Click on Client Number field in Inquire/Change Account screen errors out.
On the Client Payments and Adjustments form, the debtor name field should be available for SetUp Fees.
ESO's
Masked Credit Card number is saved to in place of the actual number when Debtor is saved and Credit Card number is masked.
In Client Upload the Interest Rate displays only 1 decimal digit on the Preview Detail Screen.
The Email Direct ESO does not list invalid or missing e-mail addresses on the Notice Exception Report.
The Collection Advantage ESO was not correctly recognizing exclusion scores.
What's New 05/14/08
Bank Account Numbers added to the list of masked fields.
If the Notice System cancels an account, and the account is in the CallList, the account should be deleted.
On Client Status Reports, the country code prints on pages after page 1.
When using PostDated Check Distribution, the Account Balance displayed
on the Transaction Selection Form may be incorrect. It is not corrected
until posting.
Client Status Reports indicate a negative Recovery Percent if YTD and/or TTD assignments minus returns are less than zero.
Printing of Forward Checks on the Agency's statement should include the forwarding agency name.
When printing Master Client Statements, the Master set grouping is
inconsistent, and Master Name/Address not used unless Master Number is
filled in on the Master Client.
The Credit Bureau Reporting module does not report spouse date of birth.
Cross Work Accounts setting should not affect Admin Scroll List.
What's New 04/17/08
Added ability to restrict Collectors from selecting notices based on
user level. Collectors can only select Notices with a level greater
then or equal to their own. Notice Levels are set up in the Notice File
Maintenance screen.
Added Notice Variables <COMAKER_A1>. <COMAKER_A2>,
<COMAKER_A3>, and <COMAKER_A4> that do not print a blank
line for r_addr2.
If entering transactions by Client Reference Number, the cursor does
not return to the Client Reference field upon returning to the
selection form.
Transaction Date truncated on the Multiple Period Transaction Report.
Collector Reassignment account selection not working. (3/27 and 4/01).
Archive/Purge Audit Log errors out with the error 'Exclusive Access Required'.
The 3/27 change to the Client Batch Status report caused the client name and address information to not be printed.
ESO's
The PostDated Check exception report should give a detailed response
for credit card declines if the Credit Card ESO is installed.
What's New 04/01/08
The PostDated Check Exception report does not include the collector number.
Problem selecting Master Client Statements if the Client Number field is blank.
Problem with accounts being marked as PIF if a transaction pays within
the Zero Balance amount without paying off the complete balance.
ESO's
The Credit Card ESO charge amount field should be disabled.
What's New 03/27/08
When printing Client Statements, Master Statements print even if not requested. This has been changed to the following:
You must now check the MasterClient checkbox to get master statements.
If All Clients is also checked you will get all clients including those without Masters.
If a Client Number is entered and MasterClient checkbox is checked, all
clients in the master group will be included. It does not matter which
client of the group is entered.
If no Client Number is entered and All is not checked, and MasterClient
is checked, only clients that have masters will be included.
If a Paytype 4 Client balance goes negative, the balance due is
decreased by the negative amount from the prior period rather than the
current period.
Batch Status Reports do not take Returns into account in calculating Recovery. In addition they do not list the Batch number.
The 03/06/08 correction to the master checks skipped check numbers.
What's New 03/06/08
If using the Master Check feature of the Statements, the Check List and
Check Register do not accurately reflect the actual checks.
In the Account Export, the score is not exported when used as criteria.
In the Account List by Status parameter form there is no validation done on the Client Number entry.
In printing of postdated check notices, if the notice is set to include
all and the first account is canceled, it will be included in the
account list.
ESO's
If adding PostDated Credit Card transactions from the Base Working Screen they may run again when processed to transactions.
What's New 02/19/08
Added Score (Internal or External) to the Account Export module selection criteria.
State of Nevada prohibits calls before 9:00 AM.
Deposit List does not include custom PayTypes.
On Client Statements the last letter of the Status may be truncated.
On the Mass Account Change screen account selection, the <>=
indicator for the next notice date and last notice date are blank the
first time the screen is accessed.
ESO's
In the PhoneCheck ESO, it is possible to save incomplete transactions
if the amount exceeds the account balance and Save is hit Vs. Payment
Spread.
Deposit List Report errors out if Credit Card ESO is installed.
Interest recalc on the Account Screen is not reflected on the Judgment screen.
When all judgment amounts are paid off, the judgment should be marked as Satisified.
What's New 01/22/08
For Credit Bureau Reporting, "delete from bureau" should take precedence over other options.
The 1/16/08 patch hid the Batch# and Debtor Type field of the Debtor Add form.
The changes to accounts by the notice program are not logged in the audit log.
What's New 01/16/08
In the 12 month Recovery Report, if you go back over 60 months, one month will be skipped.
Quick Notice printer selection does not provide any printer control.
SSN Masking on the Debtor Screen was not consistent.
In Mass Account Change, the 11/21 change for Post Dated Checks
with collector number changes may change checks for other accounts.
What's New 01/10/08
The changing of the Dispute Flag alone is not picked up by the Credit Bureau module if running an Updates Only file.
The password on the Collector screen is not masked.
Prior change for by-pass of Result Code caused the Base Working Screen on re-defers to not close screen.
A change in the 12/18 build caused the Debtor Selection Screen Quit and Select buttons to be inactive if a debtor is deleted.
Credit Bureau Reporting needs to report both spouse and co-maker.
In Account Combine there is no provision for moving Result history.
There is no provision for multiple overpayment checks for the same account.
Some users report 'Dbl-Click' selection of the Call List or Scroll List
allows collector selection even if they are not eligible for collector
selection. (2nd try).
Under certain conditions, the Clear Month to Date history records are not date stamped.
ESO'S
Added YesFee/NoFee by State capability to the BatchRCK ESO, and added a
state column to the list display. Also added a Configuration
button.
What's New 12/18/07
Added an exception report to the Debtor Statements.
Some users report 'Dbl-Click' selection of the Call List or Scroll List
allows collector selection even if they are not eligible for collector
selection.
If the Navigator form is closed with the "red X" it will not reopen.
Debtor Statements will print for Mail Return debtors and in some cases Hold Status's.
Debtor Statements will error out with an "Array dimensions are invalid" error, if a debtor has more than 50 accounts.
While adding accounts, if a future date is entered for the interest
start date, the interest rate field valid results in a Setfocus() error.
If in the Navigator and selecting debtors, use of the Escape key causes an error (THISFORM can only be used in a method.)
The Account Collection Analysis report adds reversals to collection total rather than subtracting.
Users can by-pass the Result Code requirement by clicking on the Defer button, then the Quit button on the Defer form.
ESO'S
If using the Predictive Dialer ESO, hitting the Next button vs. the Finish button causes the wrong debtor to display.
For Client Upload Combine Restriction, Client Mask field on Debtor Screen will self-format.
In the Legal ESO if a Legal Detail is added immediately following a delete, a file lock occurs.
What's New 11/21/07
Updated Master Group statement summary report forms to have same Total line display criteria.
In Mass Account Change added ability to update Postdates if changing collector number.
Possible Notice Printing hang up if set to account promises with
promise actions other than type 8 for debtors with multiple accounts
with promises.
The <LASTPAYA> notice variable should only include 1 accounts payment amount if the notice is not flagged to include all.
In Account Export, the Count field is ignored.
A user will be stuck in the Trust Account Summary screen if there is no open period, and no trust entries.
In Collector Add it is possible to add collectors with a user name of an existing collector.
The Transaction Adjustment Screen allows selecting "Invoice" if the transaction is Paid Agency.
The Agency Subtotals for the Forwarding Account List for legal and check fees do not total.
In Account Purge an error, "Cyclic Relation", may occur depending on the selections requested.
The background for the Client/Prospect Quick Notice form is black!
In the Collector and Account Scroll List, if Select is hit immediately
the Next and/or Prev buttons error out on the Base Working Screen.
ESO'S
In Client Upload, added option to update debtor address only if the debtor is flagged as mail return.
Added Include/Exclude by State capability to the BatchRCK ESO.
Added the Client Group field to the Client Upload Preview screen.
Added the Client Mask field to the WebAccess upload definition.
What's New 10/15/07
Added a configuration setting for field masking to the Agency File Maintenance Screen.
The "Please Remit" section of the invoices is not lined up with the other info.
The Activity Screen of the Call List may not reflect the actual account
status, but the status when the account was added to the call list.
The Deletion Log does not recall Contact records.
ESO'S
In the Collection Advantage ESO the selection for Additional Address info has changed, and incomplete debtor address's are sent.
In the Accurint selection process, only principal balance is used in the "zero" test, vs. interest and fees.
What's New 10/08/07
New features are listed first, and in red! Changes and "bug" fixes in black!
Routine masking of Social Security Numbers has been added.
Ref Search Button added to the Debtor Selection form in the Trust Checks And Charges Overpayment and Forwarding area.
For Venture Block A. Invoice can not be selected for transactions.
If a Payment Book is printed with a Cover Page, the interest rate is printed as asterisks.
In Account Combine, if Move Notes is selected, and Delete Old Debtor is
selected, the Debtor Remarks from the deleted debtor are duplicated in
the new debtor.
In the Collector and Account Scroll List, the search by date entry
field does not allow entry of a 4 digit year, and does not provide the
right click calendar.
In the Collector and Account Scroll List, the cursor should be
positioned to the first available entry field after choosing the sort
order.
The Call List Redistribution does all collectors, even if one is selected.
The Account List by Status only includes one record if Client Number and Status are requested.
The Collector Contact Result List work time is not adjusted for working searched accounts in the Call List.
If using Check Damages with the Use Client State checkbox, accounts for any client with a blank state field will get processed.
The drop down selection boxes for CC Code and CII Code on the Credit Bureau tab of the account screen truncate the descriptions.
Deleted Prospects in the Sales Management System are not saved in the Deletion Log.
Process Post Dated Checks allows the selection of type 8 notices even though type 8's are not a valid selection.
There are a few fields accessible on the pageframes of the Client Screen when accessed from the Base Working Screen.
In Maintain Account Restrictions, a blank record can be saved.
The Time Tracking Report ignores the date range selections.
The Twelve Month Recovery report may miss closed transactions not included in a Final Close, until a Final Close.
ESO'S
In Consumer Credit Reports, masking of Social Security Numbers has been added.
For HIPAA compliance, added an access log for the Health Forms ESO, which tracks access to the UB04 and CMS1500 information.
For HIPAA compliance, added a "Medical" flag for Image Definitions, and tracking access to the Images.
When adding Post Dates for Credit Cards, if "BiWeekly"" is selected as the frequency, 15 days is used vs. 14 days,
When adding a CMS1500 form, if the debtor Zip has dash, the dash is duplicated on the CMS1500 form.
When adding a UB04 form, the Provider (client) phone number is entered unformatted.
In the Legal Detail ESO, the Legal Trust entries will not span multiple
Details, and Details will not span multiple Trust entries.
In Consumer Credit Reports the drop down selection boxes for Report Types truncate the descriptions.
In Consumer Credit Reports, the Credit Report can be edited by anyone.
In the Legal Details ESO changes to the detail description are not reflected on the statement if detail is Client Pays.
What's New 08/15/07
Field validation added to the Contact field on the Result Code Definition Screen.
On post dated check notices, the <ACCOUNT LIST> does not include
all accounts unless the check applies to the first account.
If the <TOTAL> variable is used on an Include All notice and the
notice is driven by any account but the last account, the amount listed
may include fees from the last account.
Account status changes from a Returned Status to a non Returned status do not update the Returned activity for the client.
Collector Number combo box not sorted on the Defer Screen.
Right click calendar not working on the Collector Contact Result List report date field.
When printing master client statements, if the master client contact is
empty, it will print the contact from the last master client.
The system appears to hang on large systems when printing Account Lists by Status.
ESO'S
New ESO for credit card payments for Debtors and Clients.
The Legal Trust Maintenance screen errors out with a 'colltrst' error.
ESO buttons that display on the account screen should also display on the account history screen.
What's New 07/20/07
Overpayment Refund Checks have been added to the Collector Activity Report detail list.
Notice Date and Type defaults are now provided when reactivating accounts from history.
In Collector Reassignment the count field is ignored.
Transaction Add errors out if a debtor is selected and an account selection is done by account number.
Some installations have the incorrect field size for the Collection Supervisor field.
Time Tracking report will not print for a selected user.
The 6/07/07 executable appears to hang on large systems when printing Account Lists by Client or Collector.
When adding old accounts the interest calculation may use date incurred
to date assigned vs. interest start date to current date.
On the Payment Book, the interest rate displays rounded up to the
nearest tenth, and displays in the notes rounded to the nearest whole
number.
ESO'S
In Client Upload, if the source file is from excel, leading zeros in the zip or ssn may be dropped.
What's New 06/21/07
The Updates Only option of Credit Bureau Reporting is missing new accounts under certain conditions.
The Activity button on the account scroll list includes canceled accounts, while the actual scroll list does not.
ESO'S
When adding a PhoneCheck from the Transaction Add screen an error occurs on the Routing Number field.
What's New 05/31/07
The Notice variables DCONTACT and FAX PHONE should only parse if the debtor is commercial, and EMPLOY and EPHONE for Retail.
The Acknowledgment Report may 'hang' if all records are deleted.
When printing the Salesman List the payments should list by Client.
Activity Button in Scroll List may indicate 1 account in Call List even if all have been worked.
ESO'S
Added the capability for image rotation in the Imaging ESO.
In the Judgment ESO the account number column in the account selection form is too small.
What's New 05/10/07
Added Extended Reference Fax to the Search by Phone Number of the Extended Search.
Printing Client Statements, Exclude Statement Codes, all non-blank works the opposite of how it should.
The Extended Search from Trust Checks and Charges does not work.
The Notice Exception Report does not have page numbers after page 1.
In notice printing, the result of the use of the <PRINTER printer name> variable is not consistent.
What's New 04/19/07
Driver's License State entered during add, does not save.
If Trust Checks include Master Client Checks the check numbers may not be correctly assigned.
On the Acknowledgment Report, Type "P" commission codes print an incorrect percentage vs. the commission amount.
A Trust Summary Report printed to a PDF file, prints all amounts as asterisks.
On Check Register report all check amounts are underlined.
Print Check Register date entry form does not indicate to leave blank for latest check run.
When printing Status Reports that include Master Clients, the client
settings for Status Code and Include History override the form
selection even if printing for one client.
In Account Screen Recalc Interest, an error will occur if notes are entered prior to the interest recalc.
In Sales Management, Maintain Contact File, when searching
by Phone the incremental search does not work, and searching by
Next Contact Date does not work at all.
In Extended Search, the entry field for the user defined account field should not right justify the data.
When adding transactions, if the adding by Account Number, the grid is
blank and the Select button is disabled after adding a transaction.
The Account List screen available when adding accounts does not show the collector number for the accounts.
If using Include All for a Post Dated Check notice, the notice program
may use the wrong account for account specific variables.
ESO'S
The CPE ESO does not capture phone, date of birth, employer, or SSN if those fields are blank in the debtor's record.
Images can not be added to Accounts while in Add Mode using the Image button.
In Maintain Legal Trust, issuing a refund from that screen will not correctly update the trust.
What's New 03/15/07
In transaction add if searching by Client Reference number, the grid
does not display the incremental search. Once an account is selected
the grid returns to the Debtor mode but is blank.
What's New 03/07/07
Added option to Metro 2 CB reporting for sending updates only.
In Print Account List by Selected Criteria, selection by Commission Name is not working.
When reactivating history accounts the grid reverts to active accounts after each reactivate.
The Metro2 Credit Bureau Reporting does not have a default file size, and does not report the filename when complete.
In Account Combine the new client mask options restrict a combine that should be valid.
If using master clients and master client trust checks, the check numbers will start higher then that requested.
In Transaction Add, as a result of a previous change (02/20/07), the
client name column displays the category, and the account list is
not always at the first record.
If the lowest numbered debtor has a mail return, the Print Notices By Type gives a mail return warning.
When the debtor pays sales tax, the Sales Tax field on the account screen is to small to display 2 digits of cents.
Account History Purge Debtor Report errors out "Variable 'DADDR!' is not found"
ESO’S
In Legal Details, if the change button is hit immediately after adding a new legal detail, the wrong record is displayed.
What's New 02/20/07
Account History Purge is now available.
When entering transactions, certain keystrokes cause errors, such as "record out of range", or fatal errors that close Debt$Net.
In any module that prints notices, if you select 'Cancel' at the Windows printer selection the module continues anyway.
The Check Guarantee Report may error out with 'Record is out or range' after the report prints.
Right Click on the Client No. field in inquire/change errors out with "Data Type Mismatch".
In the scoring module, if the BatchRCK ESO is installed, Scoring will error out with "Variable RCK_CT not found".
In the PostDated Check notices the account list variable may not include all uncanceled accounts.
ESO’S
For the entry of Post Dated ACH entries, the frequency and count should default to 1 vs. 0.
For Post Dated ACH entries, frequency of 30 set for the last day of the
month should stay on the last day of the month for all entries.
What's New 01/24/07
During Account Add, added provision for restricting the matching to
existing debtors unless the debtor has existing account(s) for a
specific client or clients.
During Account Combine, added provision for restricting the combine
of debtors unless the debtor has existing account(s) for a
specific client or clients.
Added provision for the ACA Top Market Survey Reporting.
Updates to a client's address for a client with a Contact Manager record do not carry thru to the Contact Manager.
Patching turns on the cross-work accounts flag of the Agency File Maintenance screen.
The labels entered in the Extended Reference Definition screen for user defined fields will not display unless clicked on.
In Clear Period to Date an error, “Object THISFORN is not found”, may occur.
In Debtor Search, any debtor number ending in 5 zeros will not be found.
ESO’S
In Client Upload, added provision for restricting the matching to
existing debtors unless the debtor has existing account(s) for a
specific client or clients.
In Legal Details, when attempting you may receive warning that detail is paid in full or part, when it is not.
What's New 12/14/06
In account combine you may be prevented from deleting the old debtor
even if only one of the debtors has additional file entries.
The MICR Reader errors out with and “Alias not found – bankname” error.
What's New 12/05/06
Changes made on the Promise Screen are not logged in the Audit Log.
On debtors with multiple accounts, entering the promise screen and hitting quit will leave the first account locked.
Debtor statements may not print if first account is canceled of has a hold status.
If system response is slow and a form is awaiting a file lock an error
message may appear, Function argument, type, or count is invalid.
What's New 11/15/06
The entry field length for debtor name is to short on the
following screens: Debtor Selection in Add, Inquire/Change, Transaction
Add, and Extended Search.
The Transaction Receipt only prints 29 characters of the debtor name in the address section, and 20 in the detail section.
Some instances, "Debtor Not On File" will print for the debtor's name on notices.
When Printing Status Reports, a 'File in Use' - COLASRPT.DELETEFILE error may occur.
In Combine Accounts, If the new debtor number is typed in, and the
screen is completed with mouse clicks, the new debtor name is not
displayed correctly.
In Combine Accounts, if combining for debtors with multiple
accounts, and Combine All not selected, the Move Notices checkbox
is ignored.
What's New 11/09/06
When printing statements for individual clients, an error (Alias 'colopen' not found) may occur.
What's New 11/08/06
Reactivating accounts from history recalculates interest incorrectly.
The Reconcile Transactions screen and report may not be listed in transaction number order.
The Manual Check Entry button in Account/Debtor Add error out with a missing file error.
What's New 11/02/06
CheckBox added to Agency File Maintenance, System Defaults tab to skip
over city/state, to take advantage of the zipcode autofill
feature.
The Payment Book selection uses the first account vs. the selected account if not "Include All".
The Debtor Name field on the Base Working Screen QuickEdit form ignores the Change ID access level setting.
For EXE's dated after 9/11/06, Status Reports ignore Use Client Reference setting on Client screen Reporting tab.
While adding Post Dated Checks, the validation for the account number is not enabled.
The ESO Documentation Menu Selection never finds the online documentation.
The Cross Work Accounts checkbox on the Agency File Maintenance screen, Collector tab, is ignored.
On the Agency File Maintenance screen the Payment Methods valid counts the comma towards the 10 character maximum.
Create Credit Bureau Report File allows you to continue without selecting a Report Date and/or File Size.
What's New 10/17/06
Added an Audit Log button to the Account History screen.
Added ability to sort the Call List by timezone.
Final closing may move uncleared transactions to history.
An error occurs (Illegal redefinition of variable IS_DATE), if selecting Mass Account Change after Collector Reassignment.
In Sales Management, Notice File Maintenance, cloning will only clone the first notice.
In the Account History Screen the fields on the page frame do not display data correctly.
In Contact Manager, the Last Date field is not being filled in by the entry of notes.
If multiple statement runs are closed with the same period date but no
statement code, checks can not be printed, and Trust Summaries
can not be printed.
ESO's
In Client Upload, added ability to specify the number of chatracters to match on for partial name.
In Legal Details, large numbers of legal details can cause a slow response, and appear to hang.
In Client Upload, Build Upload, an error occurs if the Sample Data string is large.
What's New 09/11/06
Added the ability to update CB fields with the account is in history.
There is no warning if Print Notices is run while another user is running notices.
In Pre-allocate Account Records you may get a false indication of another user running the process.
Include Fees checkbox on Twelve Month Recovery Report is ignored.
Account History screen missing new 6.9 fields.
WorkScore Account scoring method check boxes should be mutually exclusive.
Result code processing allows Exclude Status's in the Status list using
the "!" character and All Status's using the "*" character
What's New 08/25/06
Added a Notice Variable for client groups (<CLGROUP>).
Added Delinquency Date selection to the Account List by Selected Criteria.
Added Delinquency Date selection to the Mass Account Change.
Added sorting and subtotaled by Outside Agency to the Outside Commission Report.
Delete of debtors does not delete Extended References or Link entries.
On the PostDated Check selection screen you can not position to a
debtor in the list. (Click on Debtor No column header, Type in the
number and hit TAB)
Mass Account Change Incurred Date selection criteria is ignored.
Mass Account Change Allow Split Accounts checkbox should be on the Change the Following Tab vs. the Select the Following Tab.
The Sales System Client screen allows access to the Last Notice Type.
What's New 08/15/06
The Analysis Period update form does not save numbers > 9,999,999.99
The incorrect information is stored in the deletion log if a client with accounts is deleted.
When logging in to Debt$Net, more than 8 characters can be typed in even though only 8 are used.
In Status Code Maintenance, Add is only available for level 0 users.
Notice File Maintenance and Notice Printing do not warn of unknown variables.
If selecting Judgements from Base Working Screen while history
accounts displayed, the active list will no longer display.
The Delete Button does not work in Result Code Process Maintenance.
The Sales Contact screens allow access to the Last Notice Date and Type.
In creating and maintaining Links, there is no validation on the debtor
in the adding of links, and the list of links does not refresh when
adding and deleting.
Client Status Reports should substitute debtor and account number for
accounts with no client reference when reporting by reference.
In Mass Account Change the Allow Split Accounts setting is cleared by the Select button.
Processing Post Dated Checks allow Finish without a notice type entered.
Agency File Maintenance allows checking Debtor Pays Tax when Sales Tax is zero.
ESO's
Added an option to skip warning notices when processing PostDated ACH entries.
When using custom interest calculation for the Judgement ESO, custom
interest not used for accounts in judgements after the first judgement.
What's New 07/24/06
Result Code processing does not occur if a Result Code is entered and Worked Time is less then the Minimum Tracking Time.
What's New 07/21/06
Transaction Report errors out if Student Loan commission codes exist.
On the Quick Change screen the Priority field allowed 2 digits, then saved none.
When deleting old CB entry on a combine the deleted record needs a DA status, was sending 93.
When using Client Groups, the group name does not display on the Account Screen unless the Group Number field is edited.
What's New 06/28/06
Error reported when printing report to a file. File 'xfrx.prg' does not exist.
Transaction Reports calculate commission incorrectly if Interest and/or Fees are split by commission and commission = 100%.
Navigator now select debtors without phone when no phone check box checked.
In Contact Manager Notice Print, the print options dialog box Quit button will exit the process correctly
During Account/Debtor Add, if viewing accounts in history and the
Reference Button is hit the Extended Reference selection screen is
hidden behind the Account screen.
Debtor Statements will not print for a Debtor with multiple accounts, if the first account is a Hold status.
What's New 06/22/06
Printing All Info from the Base Working Screen may take an extended time to complete.
When printing Client Statements in alpha order the checks print in numeric order, or the numbering may be off.
The Year to Date Recovery Pct calculation for the Client Activity Report by Salesman is incorrect.
Client QuickNotice errors out if using <CONTACT2> variable.
Mass Account Change has no warnings for empty selection criteria or
empty change criteria when hitting the Finish, Selection, or Save
Selection buttons.
Mass Client Change has no warnings for empty selection criteria or empty change criteria.
Print Account Report by Selected Criteria has no warnings for empty selection criteria.
Transaction report displays in-correct earnings for Float Commission Type with Agency Fees.
What's New 06/12/06
When entering a reversal an error, "Feature not Available", occurs
What's New 06/08/06
Added picklists for Result Code and Status in Result Code Processing definition screen.
Last digit of year in Last Assigned Date on the Client Activity report printed to a file may be cut off.
Entering a Result Code without hitting Finish does not update Date Last Worked if Result Code is a defined as Direct contact.
The Notice Printing Account List variable will only list 50 accounts.
What's New 05/18/06
In Mass Account Change criteria fields appear to contain values from prior runs.
Navigator button disabled from Base Working Screen for Search and Deferred Debtors.
Transactions print on statements incorrectly if interest split by commission and commission rate is 100.
Alpha Collector Activity Report missing collector name and activity info for include detail.
Reversals may be posted against the wrong salesman if the salesman is
changed on the client between posting the payment and posting the
reversal.
Salesman List detail does not include reversals. This may give the appearance of inaccuracy.
What's New 05/11/06
Error "Parent is not an object" when selecting a history account.
PostDated Check processing errors out "Cannot access selected table.
collettr.letter_typ", if no checks to convert or print are found.
What's New 05/10/06
In the Account List by Selected Criteria, Mass Account Change, and
Collector Reassignment, the selection list sort does not ignore
case.
File in Use error when printing PostDated Check notices and account has a Commission Name vs. a rate and interest is charged.
Printing Debtor Report from the Base Working Screen when no notices on file errors out with "Variable 'OUTLN' not found".
Some fields enabled on Account History screen even when Save button disabled.
Macro Definitions have no warning for exceeding the Macro count, and allows entry of zero, which errors out on save.
What's New 05/03/06
Navigator Quick Comment Form changed to modal form.
File In Use error on combining accounts if Imaging installed.
Report of Collector Reassignment and Mass Account Change hangs.
Collector Activity Report for one collector always prints for collector 1.
Posting a reversal that has no principal amount to a canceled account will not clear the cancel date.
Updated Previous Address screens to handle more than 10.
If accessing Transaction Add with a Base Working Screen displayed an error "File is in use" will occur.
Account Combine may leave orphaned records is some files.
Account Combine errors out when a debtor has more than 100 accounts.
ESO's
When adding PhoneChecks from Transaction Add a warning about forward commission pops up even if forward commission is zero.
What's New 04/20/06
Some users reporting frequent "File in use errors"
In Mass Account Change you can not use an external CB Score for criteria.
Receive error "Error: Error building key for index "c:~1~1000031sp000k.cdx" tag "Member" when selecting Collector Distribution.
The Collector Activity Report will not print if selecting a Supervisor or Collector Class.
Mass Account Change not filling cancel date field.
ESO's
When entering a PhoneCheck from Transaction Add, If the
check number is reused for a debtor, even if the check has been
printed, the transaction number will not be stored in the PhoneCheck
record. It will update the printed record.
What's New 04/17/06
The Transaction Reconciliation screen will not open if only Balance Adjustments or Transaction Adjustments are on file.
In Transaction Inquire/Change, edit of a Balance Adjustment errors out after Save or Quit.
ESO's
Added provision for a name different from the debtor when entering Post Dated ACH transactions.
What's New 04/12/06
Debtor Statements will not print if first account is hold status.
Payment Summary of Base Working Screen cuts of the lat digit of the year if the month is 2 digits.
Account Combine errors out if a debtor has more than 50 accounts.
The Debtor Selection Screen behaves with "Add" mode Vs. "Inquire/Change" mode when searching from the Base Working Screen.
False Hold exceptions on Notice Printing if system set to Debtor Promises.
Last Result display on base working screen shows partial data when no result exists.
In Mass Account Change, if using the Count field to limit the number of
accounts updated, you must hit Clear List between selections or the
previous selection count will affect the count.
If the client number is changed in Inquire/Change and Save button is
hit without hitting Tab or Enter, an error "Record is out of range",
will occur.
Payment Button on the Call List and Scroll List is listing Balance Adjustments.
If deleting post dated ACH's an error occurs "Alias 'VCHGLOG' is not found".
Credit Bureau layout is incorrect if the CII CODE is located in the account notes (6.5) method vs. the 6.9 CII CODE field.
ESO's
The LtrLogic option for NCOA will leave debtors locked if no updates are done.
What's New 04/05/06
Enabled the Prev and Next buttons on the Debtor/Account Base Working Screen for Contact Manager.
Enabled the Prev and Next buttons on the Debtor/Account Base Working Screen for Inquire/Change.
The Payment Button on the Call List and Scroll List includes cleared transactions.
On Client Statements, if the agency address is one line, a blank line is printed for address line 2.
When printing a Quick Notice to a debtor with mixed Hold and no Hold accounts there is no way to include all Hold accounts.
When printing notices, if set for account promises, an error may occur “Variable 'FREQ' not found”.
On the Quick Edit screen Comments field, a right click should display the Macros.
On the Transaction Reconciliation Report the word commission is mis-spelled.
Account Combine does not move Notice History unless debtor has multiple accounts and combine all selected.
Quick Change screen allows access to canceling status's for all users.
On Notice Printing screen the Notice Group field should be a combo box.
ESO's
Enabled the Prev and Next buttons on the Debtor/Account Base Working Screen for ClientView.
Both Legal ESO reports error out with 'property custom not found'.
In Maintain Legal Trust, an error "File colltrst.db not found".
What's New 03/28/06
Security settings for Un-canceling accounts and Extended Search by Account Fields not working correctly.
When editing transactions, the Inquire/Change form does not close when the Edit form is closed.
Mass Client Change errors out with “Invalid subscript reference” error.
ESO's
When accessing Legal Trust Maintenance an error occurs, Error instantiating cursor object.
What's New 03/27/06
If printing a Trust Account Summary for an open statement run by statement code, no report is printed.
When Creating Credit Bureau Download File, an error, Feature not available is received.
When printing notices, if set for account promises, an error may occur “File get_cont.prg does not exist”.
What's New 03/24/06
Added provision to select only debtors with a phone number, or only debtors without mail return in Mass Account Change.
Same is true for Account Export, Work List on Navigator, Print Account
List by Selected Criteria, Account Collection Analysis and Collector
Reassignment.
Certain fields on the Mass Account Change form appear to fill themselves in between selections.
During Notice printing Error procedure ntc_update not found.
In Maintain Post Dated Checks, if ACH or PhoneChecks are installed, the pay types are listed multiple times.
If PostDated Phone Checks are added, the Bank Account and Routing number verification screen does not display.
Type G Commission Code not calculating consistently.
There is no notice variable for Date of Delinquency,
On Agency File Maintenance screen, the descriptions for the Security Tab are inconsistent.
ESO's
Added support for Accurint’s SureContact product.
What's New 03/17/06
Process Post Dated Checks errors out if any debtors due a notice have judgments.
In Notice system, the <LASTPAYA> variable truncates payments > 9999.99.
Right Click on certain grids where no data is displayed causes an error "Property CONTROLSOURCE is not found."
ESO's
The Internet Dialer ESO does not us the standard file input for Global Connect.
The Selection Screen for the Internet Dialer Clears all fields after each selection.
What's New 03/16/06
Some changes to alleviate file lock issues that some users are experiencing.
Audit Log entries are displayed oldest first vs. newest first.
Manual entry of period ending dates for the Trust Account Summary report only works sporadically.
In Combine Accounts, error : alias COLXLINK not found.
Changes made during reactivation of accounts from history are not reflected in the audit log.
The Quick Comment entry on the Admin tab of the Navigator, is not limited to the 80 character limit of the field.
The Mass Account Change processed message is missing the dollar amount.
ESO's
Added configuration of the basis for interest calculation in the Judgment ESO.
What's New 03/08/06
During notice printing an error "Variable tamount not found" if custom account list is used.
What's New 03/06/06
Tab order corrected in the Account Change by Debtor screen.
If Use Client Groups is turned off on the Client Screen, but accounts
still have data in the field, the statement still prints with the
grouping.
Client Statements print at top of page when set to not print agency name.
Printing Master Client Statements does not provide a second printer selection screen.
Quick Edit screen does not update audit log.
Debtor Selection form does not have formatting for phone number and social.
The Client Selection screen does not filter out inactive clients. There is no indicator in the grid for inactive accounts.
Under certain conditions, adding of Post Dated Checks display an invalid canceled account warning.
When working the Call List if the Search Button is hit the current debtor's time on call continues to accumulate.
ESO's
New VeriFacts skip tracing interface.
Where appropriate, the buttons for ESO's lite red if there is underlying data.
What's New 02/15/06
When reactivating history accounts error Variable 'xxxxxx' not found'
What's New 02/09/06
On the account screen NSF tab the cursor jumps Bank Account Number.
On the account screen Check Guarantee tab the cursor jumps fields.
What's New 02/08/06
When Reactivating history accounts error "Alias accandt not found".
Collector Reassignment errors out with a 'No database is open'.
When autofilling the City/State fields by zipcode, the case for the city should match the case of the name.
ESO's
When combining accounts and deleting the original debtor any Image references will move to the new debtor.
What's New 01/31/06
Config button on the Notice File Maintenance screen errors out.
Client selection pick list displays client demographics even if View Client not selected in Agency File Maintenance.
What's New 01/17/06
Service Pack for Visual Foxpro.
What's New 12/06/05
On Base Working Screen, if result codes are tracked, the last result is not updated correctly.
Error Variable '_prom_start' not found when printing Promise Report.
What's New 11/15/05
Error 'No database is open or set as the current database' while processing Mass Account Changes.
Error Variable 'M_COLLNO' is not found. when moving to history.
Eso's
Internet Dialer receives the error 'llegal redefinition of variable U_AMT' if run right after Mass Account Change.
What's New 11/02/05
Error "not an object file" when accessing Extended Search.
Error 'SDATE_DEL1 not found' in Work Score.
What's New 10/31/05
File in use error in reorg if Judgement ESO is installed.
Correct 6.9 backround .
What's New 10/18/05
Metro2 file layout for credit bureau reporting is incorrect.
What's New 10/12/05
Notices may include the wrong client name.
What's New 10/11/05
A Record Out of Range error occurs if a notice changes the account status on a debtor with mulitiple accounts.
On the Account Change by Debtor screen the priorty field is is not a drop down.
What's New 10/05/05
Added notice variables for masking debtor and spouse social security numbers (XXX-XX-9999)
Added abilty to search by last 4 digits of social.
The Client Status Report and the Cancel and Return Report only display 16 characters of the Client Reference number.