Training & Services
Comprehensive training and support services to ensure your success with Debt$Net®
Training Services
Debt$Net® offers several training packages to meet the diverse needs of our clients. We provide both standard training sessions as well as customized training packages.
One-Day New User Training
This training package is tailored to new users of Debt$Net® and covers the basic functions and features of Debt$Net®. This training is available at the offices of The Computer Manager, Inc. in West Valley, UT, and is free to new, first-time users.
- Sessions offered monthly
- Available to clients who purchased Debt$Net® within 60 days
- Instruction provided by our training staff
- Unique opportunity to meet our staff and get questions answered
Phone Sessions
One-on-one training sessions on specific topics can be scheduled on an as-needed basis. Training is provided by our training staff and is available to those who can't attend regional or in-house training sessions.
- System configuration
- Transaction processing
- Collection activities
- Administrative tasks
- Installation and operation of Extended Service Options (ESO)
Individual Training
Debt$Net® can develop a course specifically tailored for your needs and provide it at their office in West Valley, UT. This training package is designed to support clients who need one or two new users trained, and are unable to wait for regional training sessions or who have special training requirements.
- Customized training content
- Cover only topics of interest to the client
- Minimum of eight hours of training required
- Conducted at our West Valley, UT office
On-Site Training
Debt$Net® can also provide a customized course for presentation at your site. This is cost effective when three or more new users require training. Like in-house training, the course can be customized to include only the topics required by the client.
- Cost effective for 3+ users
- Training occurs in your actual business setting
- Conducted by our training staff
- Includes travel, per diem, and equipment setup costs
- Customizable content based on your needs
Additional Services
Technical Support
Dedicated technical support to ensure your system runs smoothly.
Custom Programming
Custom programming services to tailor Debt$Net® to your specific needs.